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Sales and Support Intern

HomeSpotter…

  • is a funded startup with significant continued growth and recognized success
  • is an industry leader in mobile-first real estate search and automated real estate marketing 
  • is growing our team through 2017 and beyond

At HomeSpotter, we aim to make buying and selling homes delightful.

That’s where you come in! We’re looking for someone that will continue to provide our customers and prospects with an outstanding experience when dealing with our products and company. 

What you’ll do...

  • 50% sales development and 50% customer support
  • Learn the ins and outs of HomeSpotter’s products and services to provide top-notch support and guidance to our prospects and customers
  • Qualify leads and communicate product benefits through live chat, email, webinars and more
  • Respond to and triage support requests and prospect product questions via ZenDesk help center, Intercom in-app messaging and by phone
  • Ensure HomeSpotter’s help center articles and FAQs are up-to-date and create new materials as needed
  • Work with our team to collect and manage customer feedback to help provide direction for the product roadmap and internal processes, for more successful and efficient end user interaction with our apps
  • Have a direct voice in iterating, documenting, and streamlining processes to improve support channels where inefficiencies may be
  • Work on special projects and tasks as needed

You are...

  • An excellent communicator, both written or oral
  • A lover of ever-changing technology and can go with the flow of a rapidly changing environment
  • Able to work an average of 20+ hours / week during the school year at HomeSpotter’s office in downtown Minneapolis
  • Willing to consider a full-time internship with HomeSpotter during the summer
  • Big plus: have worked in customer support or inside sales, or directly with customers in the field

More about HomeSpotter…

Founded in 2009, HomeSpotter is an award winning, established, funded startup that has experienced substantial growth.

HomeSpotter is located at the Minneapolis Grain Exchange in Downtown Minneapolis and has a growing base of clients across North America, servicing over 250,000 real estate agents.

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